Content Manager

Summary

Join Ellipsis, a world-class, fully remote SEO content agency, as a Content Manager. You will be responsible for managing client partnerships, ensuring timely delivery of high-quality SEO content, and acting as the primary point of contact for your assigned clients. This role involves client account management, project management, proofreading, copy editing, and writing outlines. The ideal candidate possesses strong communication, project management, and editorial skills, along with experience in digital marketing and client management. Ellipsis offers a competitive salary, benefits, and a supportive remote work environment.

Requirements

• 3+ years of experience in digital marketing
• Excellent project management skills
• Experience directly managing clients or multiple stakeholders
• Impeccable English editorial skills
• Proven experience in writing, proofreading, and editing
• Expert-level content marketing knowledge
• Meticulous attention to detail
• Experience working remotely full time
• Availability to work on European time (GMT/CET)
• Familiarity with technical SaaS topics and WordPress (advanced usage desirable but not essential)
• Some knowledge of SEO, CRO, and marketing methodology
• Fantastic communication skills (internal and external)
• Receptive to feedback and solutions-oriented
• High level of self-awareness – a “people person”
• Proven organizational skills and obsession with deadlines
• Self-driven work ethic and ability to take initiative

Responsibilities

• Manage client partnerships and act as the main point of contact throughout the Content Growth process
• Manage client content and ensure timely delivery of high-quality SEO content that gets results
• Maintain client happiness and ensure the production of great work
• Manage content production from start to finish
• Build relationships with clients and obtain their feedback and input regularly
• Work closely with the Head of Content, in-house writers, and SEO strategists to deliver world-class, SEO-driven content marketing
• Manage your own portfolio of clients
• Improve internal processes and pay meticulous attention to detail
• Proactively take feedback on board, embrace challenges, and strive for excellence

Preferred Qualifications

• Digital marketing agency experience
• Knowledge of the WordPress product industry
• Deeper SEO expertise beyond basic keyword research
• Familiarity with remote project management tools like Basecamp

Benefits

• Competitive, full-time salary with pension, benchmarked to UK rates and based on experience. The range for this role is: £33-38k/year
• 28 days of paid holiday
• An additional 1 paid holiday day a year with each year of tenure, up to a maximum of 5 additional days
• 4-day work week, once a month
• Genuinely flexible working
• Regular team retreats (~1 per year)
• Enhanced maternity/paternity leave and sick pay
• Work for a sustainable, ethical company aiming to become a B Corp by the end of 2025