Content Manager

Summary

Join Veeva Systems, a leading life sciences industry cloud company, as a Content Manager. You will support the RFI/Questionnaire and content management process for core products and services. Key responsibilities include completing company information questionnaires, maintaining content and proposal templates, creating and editing content, and supporting content management tool initiatives. This role requires a Bachelor's degree, 3+ years of relevant experience, strong communication and organizational skills, and proficiency in MS Office Suite. Veeva offers a flexible work environment, competitive compensation, and comprehensive benefits including health insurance, paid time off, retirement programs, and more.

Requirements

• Bachelor’s degree in English, Communications, Business, or relevant field, or any combination of education and experience which would provide an equivalent background
• 3+ years of experience in managing a content library and/or first-level RFI support
• Proven ability to manage multiple, high-priority requests
• Exceptional organizational, project management, and written and verbal communication skills
• Strong attention to detail and accuracy
• Proficient in MS Office Suite and document design
• Ability to work independently and as part of a team

Responsibilities

• Complete company information questionnaires (i.e. InfoSec/Quality, Privacy, Financial questionnaires)
• Maintain content and proposal templates
• Create and edit content for multiple products and services
• Support initiatives relating to content and proposal management tools
• Lead completion for all customer-related Information Security, Quality & Compliance, Risk Management, and Data Privacy (collectively, “InfoSec and Privacy”) requests for information, including assessments/questionnaires and questions contained within RFPs
• Assist with maintaining the product information knowledge base, including content updating, validation, and classification
• Working collaboratively with product teams on content creation, updates, and submissions. Research and gather information from various sources to develop clear, concise, and engaging content and templates
• Translate technical material into easily understood responses and narratives
• Format, proofread, and edit content for accuracy, clarity, and readability

Preferred Qualifications

• Experience responding to InfoSec and Privacy-related requests
• Experience with proposal management software (e.g., Loopio, Responsive, Qvidian)
• Experience using third-party assessment portals (e.g., OneTrust, ServiceNow)

Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program
• Remote work, flexible hours