Contracts Manager

Summary

Join Outreach's Legal team as a Legal Analyst/Contracts Manager and play a primary role in managing a high volume of customer and vendor agreements. You will be responsible for day-to-day contract management, including reviewing, editing, and finalizing various contract types such as SaaS agreements, NDAs, and MSAs. This role requires strong attention to detail, excellent organizational skills, and the ability to manage multiple deadlines concurrently. You will collaborate with internal stakeholders to ensure efficient contract workflows and compliance with organizational policies. The position offers a competitive salary and benefits package, including flexible time off, 401k, comprehensive health coverage, and a parental leave program. This role can be remote within the US or hybrid in Seattle or Atlanta.

Requirements

• 2-5 years of experience managing and negotiating customer and vendor contracts, preferably in an in-house corporate legal setting
• Knowledge and understanding of key contract types relevant in the SaaS sector – online terms of service, MSAs, SOWs, DPAs, NDAs, etc
• Knowledge of electronic signature processing software
• Knowledge of CLM software
• Excellent research, reasoning and analytical skills
• Excellent time management skills, including the ability to manage a high volume of contracts and deadlines concurrently
• High level of attention to detail with excellent organizational skills and dedication to accuracy
• Can work independently, with the ability to anticipate and address follow-up needs and escalate issues for management review
• Able to work effectively in a team environment and establish working relationships with coworkers to successfully accomplish objectives
• Excellent interpersonal and communication skills with the ability to balance perseverance, humor, and dedication while displaying a strong backbone when needed
• You embody our core values. We are Trusted Advisors, We Win As One Team, We Take Ownership

Responsibilities

• Day to day contract management for vendor and commercial Software as a Service (Saas) Agreements, Order Forms, Nondisclosure Agreements (NDAs), Master Service Agreements (MSAs), Data Processing Addenda (DPAs) and other agreements. This includes confirming final versions of contracts are signed and processed accurately and utilizing the contract lifecycle management software (CLM) to update and maintain contract repositories
• Manage legal queues, triage and assign contracts for further review; coordinate the contract negotiation and execution process with internal and external stakeholders
• Create, review, edit, and mark up a wide range of vendor and commercial agreements in accordance with standard approved playbook terms
• Maintain and organize contract records in the CLM and utilize e-signature software to send out contracts for signature, follow up where necessary and maintain up to date records for all commercial and vendor contracts
• Gather internal feedback from other reviewers in the purchase contracting process and incorporate that feedback in the purchase contract
• Work with business owners to understand their purchase requirements and reflect those requirements in the purchase contract
• Review and implement ways to increase efficiency in contract workflow process
• Enforce organizational contract policies and procedures
• Collaborate and partner effectively with Deal Desk, Finance and Legal to refine templates, playbooks and contracts processes
• Work on other projects as assigned

Preferred Qualifications

• Understanding of contract lifecycle processes and contract negotiation
• Paralegal certificate or equivalent legal education

Benefits

• $90,000 - $117,000 a year
• Flexible time off
• 401k to help you save for the future
• Generous medical, dental, and vision coverage for full-time employees and their dependents
• A parental leave program that includes options for a paid night nurse, and a gradual return to work
• Infertility/ assisted reproductive services benefit
• Employee referral bonuses to encourage the addition of great new people to the team
• Snacks and beverages in the Office, along with fun events to celebrate
• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military