Contracts Manager

Summary

Join SpyCloud as a Contracts Manager and become the central point of contact for all contract review requests, managing the full lifecycle of contracts across the GTM organization. You will play an integral role in the sales process, ensuring timely completion of contracting milestones and prioritizing contracts that drive revenue. This position requires managing a centralized repository for executed contracts and collaborating with cross-functional teams to optimize workflows and processes. You will also serve as a liaison between internal teams, translating legal feedback into actionable steps for business partners. The ideal candidate will bring structure, efficiency, and visibility to the contracting process while maintaining a high standard of compliance and business enablement. This role reports to the Senior Director of Revenue Enablement.

Requirements

• 3-5 years of experience in contract management, legal operations, or related field
• Demonstrated experience handling a high volume and variety of agreements. Works effectively while handling multiple priorities and inquiries at once
• Results driven and customer focused. Self-directed, analytical, and a strategic thinker
• Familiar with legal terminology, technology and principles of governing contracts, including SaaS contract structures, channel partner relationships, and data processing agreements
• Experience with contract lifecycle management platforms (e.g.; IronClad, DocuSign)
• Proficiency in task and project management tools (e.g., Asana)

Responsibilities

• Own and manage the intake, review, and execution process for a wide range of inbound and outbound prospect, customer and partner agreements, including SaaS MSAs, DPAs, NDAs, order forms, and partner agreements
• Monitor status and facilitate progression of contracting workflows from initiation to execution
• Facilitate timely completion of contracting milestones and prioritization of contracts that drive revenue while efficiently managing other essential agreements and contracting matters
• Partner with the Renewals team for contract modifications and exception handling for complex or non-standard renewal transactions
• Manage a centralized repository for executed contracts, ensuring contracts are properly archived, indexed, and accessible for internal stakeholders
• Co-develop and maintain standardization contract templates and playbooks in collaboration with Legal Operations
• Use contract lifecycle management tools (e.g., IronClad, Asana) to improve contract visibility, efficiency, and reporting
• Identify opportunities to streamline contract review and approval processes across cross-functional teams
• Become the go-to expert for all contract-operations-related matters. Serve as a liaison between internal teams (Legal, Sales, Operations, Compliance) to align priorities and coordinate contract activities
• Translate legal feedback into actionable steps for internal business partners
• Participate in Onboarding sessions for GTM new hires to ensure processes and procedures are followed from the start

Preferred Qualifications

• Experience facilitating training sessions and creating legal and workflow related documentation for GTM teams
• Experience with IronClad

Benefits

• 401(k) with Employer Contribution
• Health, Vision, and Dental Insurance Health Savings Account (HSA) available with Employer Contribution
• Employer Paid Life, Short-term, and Long-term Disability Insurance
• Generous PTO Plan and 16 paid holidays per year
• Retirement Savings Plan with Employer Contribution
• Employer Provided Private Health Insurance and Healthcare Cashplan
• Employer Paid Life Insurance and Income Replacement
• Generous Holiday Plan and 14 paid holidays per year