Contracts Operations Specialist

Summary

Join Veeva Systems, a leading industry cloud company, as a Contracts Operations Specialist on the Services Engagement team. You will play a crucial role in supporting the contracting process for Veeva's consulting services, ensuring accurate and timely contracts that meet client needs. This involves drafting, reviewing, and managing contracts from initiation to execution, coordinating with various stakeholders, and maintaining contract templates and processes. You will also be responsible for ensuring compliance with Veeva policies and deadlines. This full-time permanent role offers flexibility to work from home or in the office, with the ability to work across North American time zones.

Requirements

• Bachelor’s degree or equivalent relevant work experience
• 4+ years of experience supporting contract development and/or contract operations in a dynamic, B2B environment
• Excellent communicator with the ability to translate complicated ideas into digestible language
• Strong attention to detail and accuracy; expert formatting, editing, and proofreading skills
• Exceptional organizational, project, and time management skills
• Able to coordinate various levels of SMEs effectively to deliver complicated responses on-time
• Able to effectively prioritize activities, and work successfully under time-sensitive deadlines
• Strong proficiency in Microsoft Suite (Word, Excel, PowerPoint), including the use of Styles in Word
• Ability and willingness to work across North American time zones, as needed
• Ability to work irregular and/or extended hours, as needed

Responsibilities

• Create executable contracts for Professional and Managed Services (implementation and post-implementation) that address customer needs and ensure alignment with Veeva policies and processes
• Manage contract-related processes– from initial request to final execution– to ensure timely and compliant contracts
• Coordinate the contributions of contributing team members (i.e., Professional Services, Managed Services, Sales, and other SMEs, as needed) to develop high-quality, compliant contracts
• Create the customer contract and manage workflow through the contracting process (i.e., draft, review, approval, execution, staffing)
• Format, proofread, and edit for accuracy, clarity, readability, and compliance with Veeva policies
• Maintain Veeva’s contract templates and processes for the timely and effective completion of Statements of Work, Change Orders, and related contracts
• Proactively manage a workload that includes responsibility for multiple contracts and other tasks, as required, in a dynamic, deadline-driven environment
• Ensure all contract timelines are met

Preferred Qualifications

• Experience in life sciences and/or SaaS technology
• Strong understanding of Salesforce.com
• Interest in learning Salesforce.com report development or other technical skills
• Self-motivated and self-managed, with an ownership mentality
• Team player, able to work both collaboratively and independently
• Displays a positive attitude and sense of urgency

Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program