People Operations Specialist

Summary

Join Superside's People Experience team as a People Ops Specialist and contribute to building the best creative service globally. You will manage Supersider contracts and statements of work, oversee onboarding and offboarding, and administer HR systems. Responsibilities include conducting audits, creating reports, coordinating onboarding sessions, maintaining dashboards, organizing town halls, and optimizing Zapier automations. This role requires exceptional organizational skills, a process-oriented mindset, attention to detail, and excellent communication. Familiarity with HRIS platforms and Google Sheets is essential. Superside offers a fully remote work environment and a collaborative, high-performance culture.

Requirements

• Exceptional organizational skills, with the ability to manage multiple tasks and workflows simultaneously
• Strong process-oriented mindset, with a focus on continuous improvement and efficiency
• High attention to detail and a passion for maintaining data quality and accuracy
• Excellent communication skills, with a proactive and responsive approach to collaboration
• Familiarity with HRIS platforms and advanced level of proficiency in Google Sheets for reporting and analysis
• Experience using Slack or similar instant messaging tools in a professional setting
• Previous exposure to remote work environments, ideally supporting a global and high-volume workforce

Responsibilities

• Manage Supersider contracts and statements of work, ensuring accuracy and timeliness
• Oversee onboarding and offboarding workflows, ensuring seamless transitions for all Supersiders
• Serve as an admin for our HR systems, keeping data updated and systems optimized
• Administer health insurance and background checks for new hires and existing team members
• Conduct regular audits to maintain data accuracy and integrity across people operations
• Build and deliver insightful reports based on people data, addressing key questions for leadership
• Coordinate onboarding sessions for new hires, managing calendars and liaising with speakers
• Maintain and update KPI dashboards for the People Experience team
• Organize monthly company-wide town halls, ensuring smooth execution
• Maintain and improve Zapier automations to enhance process efficiency

Preferred Qualifications

Experience with Zapier and automation tools is a strong plus

Benefits

• Remote-first
• Remote isn’t just a perk; it’s how we deliver better for customers
• Global team, local impact
• High performance, low ego
• Impact meets opportunity
• Grow fast. Lead well