Sleek is hiring a
Corporate Secretary, Remote - India

Summary

The job is for a customer service role at Sleek, a company that provides online solutions for small business owners. The role involves handling inbound calls and emails, assisting with ID checks, transaction monitoring, and creating new applications for incorporation. The successful candidate must have a keen eye for detail, good telephone manner, understanding of KYC, good command of English, and the ability to work during UK time (9am-6pm). Benefits include an industry competitive salary package, health care for you and a dependant, paid sick leave, remote work, a supportive team, an innovative environment, and career development opportunities.

Requirements

• A keen eye for detail
• Shows initiative
• Good telephone manner
• Understanding of KYC
• Good command of English, both written and oral is essential
• Ability to work during UK time (9am-6pm)

Responsibilities

• Taking inbound calls from customers with regards to incorporation questions/queries
• Responding to designated emails within company timescales
• Assisting customers with completing ID check queries successfully
• Performing transaction monitoring to identify, investigate and escalate suspicious transactions to Head Of Compliance
• Keeping abreast of industry best practices
• Streamlining our processes to provide an excellent Customer Experience journey
• Making outbound calls and sending emails to customers to inform them to complete the necessary id checks and also provide additional information missing from applications
• VAT/PAYE registrations with HMRC
• Creating new applications for incorporation of a limited company
• Assist the incorporation team with filings for customers with Companies House
• Making amendments to existing limited companies when requested

Preferred Qualifications

• Work remotely from your home and work from anywhere in the world for a month
• Paid sick leave

Benefits

• A close knit team of supportive colleagues and a culture that is fun, friendly and committed to your career development
• An environment that encourages innovation and the autonomy and freedom to apply your expertise
• Health care for you and a dependant