Sleek is hiring a
Corporate Secretary, Remote - Philippines

Summary

The job is for a Customer Support Officer at Sleek, a company that provides online solutions for small business owners. The role involves handling inbound calls and emails regarding incorporation questions, assisting with ID checks, performing transaction monitoring, and more. The candidate should have good English skills, knowledge of KYC, and a keen eye for detail.

Requirements

• A keen eye for detail
• Shows initiative
• Good telephone manner
• Understanding of our customers needs
• Knowledge of KYC
• Good Command of English both written and oral is essential

Responsibilities

• Taking inbound calls from customers with regards to incorporation questions/queries
• Responding to designated emails within company timescales
• Assisting customers with completing ID check queries successfully
• Performing transaction monitoring to identify, investigate and escalate suspicious transactions to Head Of Compliance
• Keeping abreast of industry best practices
• Streamlining our processes to provide an excellent Customer Experience journey
• Making outbound calls and sending emails to customers to inform them to complete the necessary id checks and also provide additional information missing from applications
• VAT/PAYE registrations with HMRC
• Creating new applications for incorporation of a limited company
• Assist the incorporation team with filings for customers with Companies House
• Making amendments to existing limited companies when requested

Benefits

• An industry competitive salary package
• Health care for you and a dependant
• Work remotely from your home and work from anywhere in the world for a month
• Paid sick leave
• A close knit team of supportive colleagues and a culture that is fun, friendly and committed to your career development
• An environment that encourages innovation and the autonomy and freedom to apply your expertise