Corporate Security Technology Specialist 3

Summary

Join Twilio as our next Corporate Security Technology Specialist, APJ! This role involves project managing, deploying, administering, supporting, and maintaining corporate security software, systems, and technologies. You will oversee projects across various technologies, from physical security systems to SaaS applications, ensuring seamless integration and functionality. The position requires 5+ years of experience in physical security systems or corporate security technologies, Genetec certification (Level II minimum), and proven project management skills. Twilio offers competitive pay, generous time off, parental and wellness leave, healthcare, and a retirement savings program. The role is based remotely in India (specific locations listed).

Requirements

• 5+ years direct, hands-on, experience with physical security systems or corporate security technologies.  in private sector corporate security as a people manager or 5+ years in public sector with
• Genetec Certified (Level II minimum)
• Demonstrated experience in developing systems physical deployment standards
• Demonstrated experience in systems and device troubleshooting and support ticket management
• Successful experience in managing security technology projects from inception to deployment
• Proven ability to mark-up and amend schematic systems and component diagrams
• Excellent organizational, analytical and problem-solving skills
• Experience working independently and as part of a team. Will take the initiative to drive deliverables forward even under ambiguous circumstances
• Proficiency in Google GSuite, presentation development and metrics reporting development
• Willing and able to travel to any of the Twilio facilities sites

Responsibilities

• Project manage, enhance, and maintain current solutions while assessing, testing, and pushing for technology improvements to provide security at scale with a focus on end-user experience
• Oversee the documentation and maintenance of configuration records and develop operational training standards
• Manage projects for timely response to support requests within established SLAs, while championing vulnerability management through systems uptime and utilization
• Coordinate and manage system installation projects to ensure equipment is installed correctly, leveraging internal standards for the required functionality, and take initiative to configure systems with minimal assistance
• Develop and project manage metrics for reporting across technologies to drive improvement and innovation at scale

Preferred Qualifications

• PMP, CPP or PSP
• Autodesk AutoCAD and Revit experience
• Proficiency with Airtable, Veoci, Alert Media, Dataminr

Benefits

• Competitive pay
• Generous time-off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program