carwow is hiring a
Credit Control Assistant

Summary

The job is for a Credit Control Assistant at Carwow Group, a fast-growing automotive company with multiple brands. The role involves managing a portfolio of accounts and ensuring the timely collection of outstanding debts.

Requirements

• Strong communication and customer service skills
• Comfortable using spreadsheets
• Strong attention to detail and the ability to work independently
• Good organizational skills and ability to prioritize tasks
• Ability to work well under pressure and meet deadlines

Responsibilities

• Contacting customers who owe money to the company, primarily through phone calls, in a professional and courteous manner
• Following up on overdue accounts and negotiating payment plans as necessary
• Keeping accurate records of all communication and actions taken on accounts
• Assisting with the preparation of monthly reports and analyses of accounts
• Resolving any disputes or discrepancies with customers
• Precise and timely payment allocation, ensuring accuracy and adherence to protocols for efficient financial transactions
• Managing debt escalation with a debt collection agency, ensuring effective strategies and adherence to protocols for efficient debt resolution
• Capable of collaborating with cross-functional teams to achieve common goals and enhance overall debt recovery

Preferred Qualifications

Previous experience in a credit control or collections role is valued but not mandatory

Benefits

• Remote working that works around you
• Competitive salary to fund that dream holiday to Bali
• Share options - when we thrive, so do you!
• Private Healthcare, for peace of mind
• Monthly coaching sessions with Spill - our mental wellbeing partner
• Meal allowance (card)
• Enhanced holiday package, plus bank holidays
• 1 day for your wedding
• 1 day off when you move house - because moving’s hard enough without work!
• On your third year anniversary, you get 30 days of annual leave per year
• On your tenth year anniversary, you get 35 days of annual leave per year
• Option to buy 3 extra days of holiday per year
• Work from abroad for a month (due to popular demand, this offer excludes the moon)
• Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies
• The latest tech (Macbook or Surface) to power your gif-sending talents
• Up to £500/€550 home office allowance for that massage chair you’ve been talking about
• A generous learning and development budget to help you master your craft
• Regular social events:, tech lunches, coffee with the exec sessions, book clubs, social events/anything else you pester us for
• Refer a friend, get paid. Repeat for infinite money
• Lunch & learns and Carwow Classrooms with expert speakers who are here for a free lunch