Crm Developer

Summary

Join Massive Rocket, a fast-growing Braze & Snowflake agency, as a CRM Developer to enhance our communication strategy. You will be responsible for creating engaging emails, push notifications, and in-app messages, ensuring seamless data integration between Braze and other systems. The ideal candidate possesses technical expertise and creative flair, ensuring every message resonates with our audience. We offer a 100% remote work environment, a supportive culture, and opportunities for career progression. This role requires 4+ years of CRM development experience, including proficiency in Braze and relevant technologies. A valid work visa is required; Massive Rocket does not provide sponsorship.

Requirements

• 4+ years of experience in CRM Development including 2 years as a Frontend Developer
• Strong proficiency in Braze CRM Development, 2+ years of experience of developing on top of braze (Emails, IAM, Whatsup, Push, Content cards etc)
• Strong understanding of programming fundamentals (conditionals, loops, comparisons, filtering, assigning variables, and variable types.)
• Proficiency in HTML, CSS, and JavaScript for crafting and styling dynamic notifications
• Experience with templating languages such as Handlebars.js , Mustache, Liquid, MJML or similar templating language
• Experience leveraging JSON data models when building templates
• Understanding of responsive design principles and mobile-first development
• Experienced with leveraging RESTful APIs
• Experience with Git
• English at C1 level
• Excellent written and verbal communication skills
• Ability to clearly and concisely communicate technical concepts to technical and non-technical audiences
• Experience collaborating with designers, project managers, and other stakeholders to deliver technical solutions that meet business objectives

Responsibilities

• Analyze and Clarify Client Needs: Collaborate with clients to understand their CRM requirements for emails, push notifications, in-app messages, and more, translating them into technical specifications
• Execute Customer Requests: Perform code changes, enhancements, and bug fixes in Braze to meet client needs and improve system functionality
• Support Brand Growth: Develop and implement innovative CRM solutions using Braze to drive the ongoing growth of the brand
• Optimize Message Development: Use best practices in developing emails, push notifications, and in-app messages, ensuring compliance with regulations and accessibility standards
• Prepare and Execute Campaigns: Design, develop, and deploy Braze campaigns with dynamic content to maximize engagement across various message types
• Perform Quality Checks: Conduct rigorous quality checks on all Braze CRM solutions to ensure accuracy, performance, and reliability
• Investigate Performance Issues: Diagnose and resolve performance problems in Braze campaigns and CRM systems to ensure optimal delivery and engagement rates
• Collaborate with Teammates: Work with cross-functional teams to enhance processes and workflows in Braze for better efficiency

Preferred Qualifications

• Experience working an agency setting or working with external clients
• Proficiency in Braze or equivalent platforms like Salesforce Marketing Cloud or similar
• Basic knowledge of SQL for data manipulation and retrieval
• Braze or Saleforce Certifications
• Design skills

Benefits

• 100% remote forever
• Career progression paths and opportunities for promotion/advancement
• Organised team events and outings