CRM & Loyalty Intern

Summary

The job is for a CRM & Loyalty Intern at Mito Next, a company specializing in data-driven marketing and technology. The intern will support CRM and customer loyalty specialists, assist with research, create and publish digital content, manage community tasks related to CRM and loyalty programs, implement email campaigns using tools like Mailchimp, Salesforce, or Marketo, use Content Management Systems and project management software, participate in meetings, provide status updates, communicate effectively within the team, and have good organizational skills. The intern should be a student with active status for the next 6 months, have good English and Hungarian language skills, be interested in learning about digital solutions and technology in marketing, and be familiar with Microsoft Office Suite and design thinking/service design disciplines.

Requirements

• Active student status in the next 6 months
• Good organizational skills
• Precise and keen eye for details
• Enjoys understanding the big picture in every situation
• Team player and good communicator
• Interested in learning more about digital solutions and how technology is used in marketing
• Familiarity with Microsoft’s infamous children (Excel, Word, and Power Point! Plus, we also like to use Google Sheets, Docs and Slides.)
• Excellent skills in Hungarian and English

Responsibilities

• Supporting CRM and customer loyalty specialists and experts with the planning of both ad-hoc and long-term activities on our projects
• Supporting consultant and client success management colleagues’ work with knowledge gathering and desk research
• Preparing and publishing digital content for various digital platforms
• Assistance in community management tasks related to CRM and loyalty program maintenance
• Implementing email campaigns and automations using the most popular email marketing tools, such as Mailchimp, Salesforce, or Marketo
• Using Content Management Systems and project management software
• Precise project execution, including briefing, tracking of progress, and timing
• Participating in client and internal meetings
• Providing transparent status updates to stakeholders on a regular basis and flagging risks
• Effective internal communication with the team

Preferred Qualifications

Familiarity with the design thinking / service design disciplines and/or any previous project management experience

Benefits

• 20–30 working hours / week, with flexible working hours according to your studies or your partying habits
• A fair salary
• A client pool with the most ambitious brands and great opportunities
• Full time Mito-ship: nobody will treat you like an intern, you’ll be part of the team, and that’s that
• We’ll guide and train you constantly, so you won’t feel left behind at any time
• If we both agree that we are very happy working together, we won’t be shy to pop the question and ask you to continue working with us after you finish your studies