CRO Account Manager

Summary

Join Power Digital as an Account Manager in the CRO division, ensuring seamless execution of growth ideas for clients while maintaining high quality and meeting deadlines. You will create internal tickets for various tasks, conduct quality checks, collaborate with internal teams, and communicate effectively with clients. Responsibilities include client relationship management, project oversight, team leadership and mentoring, and staying updated on industry trends. The role requires a Bachelor's degree in a related field, 1-3+ years of experience in account management within a marketing agency, strong marketing knowledge, proficiency in project management tools, and excellent communication skills. Benefits include a base salary plus commission, medical bonus, paid time off, a flexible work environment, and various other perks.

Requirements

• Bachelor's degree in Marketing, Business, Communication, or a related field. Master's degree is a plus
• 1-3+ years of experience in account management within a marketing agency environment
• Strong knowledge of marketing strategies, digital marketing, and advertising concepts
• Proficiency in using project management and collaboration tools such as Clickup, Basecamp, and Asana
• Excellent communication and presentation skills, both written and verbal
• Leadership experience with the ability to mentor and guide junior team members
• Proficiency in agile methodologies, such as Scrum, and the ability to adapt to changing project requirements
• Exceptional organizational skills and attention to detail
• Problem-solving skills with the ability to think critically and strategically
• Demonstrated ability to manage multiple projects and priorities simultaneously
• Strong client-facing skills, including the ability to build and maintain relationships
• English proficiency: B2 minimum

Responsibilities

• Client Relationship Management: Serve as the main point of contact for assigned clients, fostering strong relationships and understanding their business objectives. Conduct regular meetings and communication with clients to gather feedback and provide updates
• Project Oversight: Lead the planning, execution, and monitoring of projects, ensuring they are aligned with client goals and agency standards. Collaborate with cross-functional teams, including design, and development teams, to ensure project deliverables are met on time and are of high quality
• Team Leadership and Mentoring: Provide mentorship and guidance to junior account managers, assisting in their professional growth and development
• Communication: Communicate project status, updates, and recommendations clearly to clients and internal teams. Address client concerns, issues, and feedback in a proactive and professional manner
• Market Knowledge: Stay up-to-date with industry trends, emerging technologies, and best practices to provide valuable insights to clients
• Employ AI technologies to enhance and optimize business processes
• Utilize and leverage Power Digital's Nova ecosystem as it relates to your department

Benefits

• Base salary + commission opportunities
• Medical Bonus
• 15 paid vacation days (PTO) per year
• Fully flex work environment: full-remote, in-office, or hybrid
• Employee Assistance Program (EAP)
• 17 observed Colombian national holidays + 2 mental health recharge days per year
• Legal benefits like Prima, Cesantias
• Paid Social Security
• Unlimited opportunities for growth & leadership within a rapidly growing firm
• Ongoing employee development programs for personal and professional growth (Hedgehog and Vital 5s)
• Quarterly awards including prize money and recognition for outstanding performance
• Opportunities to be involved in company DEI initiatives