Jr. Digital Communications Account Manager

Summary

WebFX is hiring a Junior Digital Communications Account Manager to join their team of #BestCoworkers. This entry-level role requires a Bachelor's Degree, GPA above 3.4, and related skills such as customer service experience, basic HTML experience, Google Analytics skills, Excel/Google Docs skills, copywriting for the web, presentation skills, and an interest in new technologies. The job involves working directly with clients, maintaining client relationships, analyzing performance data, developing SEO strategies, creating and managing PPC campaigns, performing research, and interpreting web analytics. Benefits include on-the-job training, opportunities to learn and grow, a place to grow your career, flexible schedule, generous paid time off, employee wellness program, humanitarian trips, health/vision/dental coverage, new parent support, merit-based promotions, and more.

Requirements

• A Bachelor’s Degree
• GPA above 3.4

Responsibilities

• Work directly with a portfolio of clients as their direct point of contact at WebFX, educating them through clear communication, and helping them achieve their goals
• Maintain our world-class client retention rate by developing and fostering long-lasting client relationships
• Analyze performance data (in Google Analytics and MarketingCloudFX) and prepare monthly digital marketing campaign reports
• Develop appropriate SEO strategies and action plans/optimizations based on data
• Create and manage PPC (think Google Ads!) campaigns and work to ensure a positive ROI for clients
• Perform research to ensure client success - think keyword research, competitor analysis, and everything in between
• Devise the content strategy and outlines for our team of copywriters and manage the execution of web content based on client goals
• Manage the ideation, planning, and execution efforts of CRO special projects and champion CRO best practices for clients
• Perform A/B, website usability, and website conversion rate testing to determine what works best for your client and provide recommendations accordingly

Preferred Qualifications

• Part-time/summer job/internship experience is a must
• Customer service experience in any industry
• Advertising/marketing agency experience
• Digital marketing experience
• Basic HTML experience
• Google Analytics and/or analytical/research skills
• Excel/Google Docs skills
• Copywriting for the web
• Presentation skills

Benefits

• On-the-job training from the experts
• Opportunities to learn and grow
• Flexible Schedule (start your day between 8 and 10 am)
• Generous Paid Time Off
• Employee Wellness Program, including a free FitBit and fitness challenges
• Love to learn? You sound like an FXer! FXLearns Library with hundreds of personal and professional growth books
• Humanitarian Trips
• Health/Vision/Dental Coverage
• New Parent Support
• Merit-based promotions (we promote from within, you will move up and grow here!)