Customer Acquisition Specialist

Summary

Join our team as a Customer Acquisition Specialist and help us take Mamo Business to those who need it. As a sales specialist, you will be responsible for communicating our promise to people through honesty and empathy, informing, inspiring, and changing a region and culture for the better.

Requirements

• Possess 2 to 4 years of experience in direct sales
• Have experience in the fintech space
• Have exceptional written and verbal communication skills
• Possess an innate ability for organization and structure, such that these skills come as second nature to you
• Have exceptional skills and proficiency in CRM and tools (like Pipedrive and Apollo), and showcase a solid ability to manage and optimize these platforms to their full potential
• Enjoy multitasking and working in a fast-paced environment, you demonstrate flexibility in completing priorities
• Have a good understanding of the sales process and an ability to drive conversations with customers
• Have a strong command of the English language. Arabic is a big plus

Responsibilities

• Take charge of our inbound sales queue, efficiently handling incoming inquiries from potential customers
• Promptly respond to inquiries via various communication channels, such as phone, email or CRM tools
• Effectively manage and update the sales pipeline CRM systems, including Pipedrive and Apollo
• Engage with potential customers to understand their business and specific needs
• Conduct virtual product demonstrations and presentations to showcase the value and benefits of our offerings
• Assume responsibility for meeting and exceeding individual sales targets and objectives
• Develop a deep understanding of Mamo’s product offerings, enabling you to tailor solutions to match the unique requirements of potential customers
• Utilize your strong sales skills to guide potential customers through the sales process, addressing any objections or concerns
• Lead the inbound sales process from beginning to end with a consultative approach leveraging Mamo’s Sales Playbook
• Utilize Mamo’s comprehensive suite of products to identify and provide customers with the best opportunities
• Share insights from customer engagements with the product team and sales leadership
• Help collect and screen documentation from prospective customers in coordination with the compliance team