Remote Customer Acquisition Specialist
Mamo
๐Remote - India
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Job highlights
Summary
Join our team as a Customer Acquisition Specialist and help us take Mamo Business to those who need it. As a sales specialist, you will be responsible for communicating our promise to people through honesty and empathy, informing, inspiring, and changing a region and culture for the better.
Requirements
- Possess 2 to 4 years of experience in direct sales
- Have experience in the fintech space
- Have exceptional written and verbal communication skills
- Possess an innate ability for organization and structure, such that these skills come as second nature to you
- Have exceptional skills and proficiency in CRM and tools (like Pipedrive and Apollo), and showcase a solid ability to manage and optimize these platforms to their full potential
- Enjoy multitasking and working in a fast-paced environment, you demonstrate flexibility in completing priorities
- Have a good understanding of the sales process and an ability to drive conversations with customers
- Have a strong command of the English language. Arabic is a big plus
Responsibilities
- Take charge of our inbound sales queue, efficiently handling incoming inquiries from potential customers
- Promptly respond to inquiries via various communication channels, such as phone, email or CRM tools
- Effectively manage and update the sales pipeline CRM systems, including Pipedrive and Apollo
- Engage with potential customers to understand their business and specific needs
- Conduct virtual product demonstrations and presentations to showcase the value and benefits of our offerings
- Assume responsibility for meeting and exceeding individual sales targets and objectives
- Develop a deep understanding of Mamoโs product offerings, enabling you to tailor solutions to match the unique requirements of potential customers
- Utilize your strong sales skills to guide potential customers through the sales process, addressing any objections or concerns
- Lead the inbound sales process from beginning to end with a consultative approach leveraging Mamoโs Sales Playbook
- Utilize Mamoโs comprehensive suite of products to identify and provide customers with the best opportunities
- Share insights from customer engagements with the product team and sales leadership
- Help collect and screen documentation from prospective customers in coordination with the compliance team
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