Customer Insights Intern

Summary

Join PrizePicks, a rapidly growing sports company, and become part of the Insights team. This role focuses on organizing and improving accessibility to research data. You will leverage AI tools to build a searchable research database, supporting the development of an AI chatbot. Collaboration with various teams is key to identifying knowledge gaps and optimizing research access. The position offers flexibility, including remote work options, and a comprehensive benefits package.

Requirements

• Have a strong interest in market research, artificial intelligence, or organizing and structuring data
• Enjoy solving problems, thinking critically, and finding ways to improve information accessibility
• Are eager to learn new tools and technologies, including AI-powered research synthesis
• Are detail-oriented, organized, and proactive in exploring new ways to improve knowledge management
• You must be authorized to work for any employer in the U.S

Responsibilities

• Organize & Tag Research – Review, categorize, and index existing research reports, survey data, and qualitative insights to create a structured, searchable database
• Leverage Advanced Synthesis Tools – Utilize AI-powered tools and techniques to structure research content efficiently, improving discoverability and usability
• Develop a Dynamic Research Repository – Assist in designing and implementing scalable processes to maintain and update the repository, ensuring it remains relevant and accessible
• Support AI Chatbot Development – Contribute to the development of an AI-powered chatbot that helps stakeholders quickly find relevant research insights
• Collaborate Cross-Functionally – Work closely with researchers, data analysts, and product teams to understand knowledge gaps and optimize research accessibility

Preferred Qualifications

Have coursework or experience in data analysis, NLP, machine learning, or research methodologies

Benefits

• Company-subsidized medical, dental, & vision plans
• 401(k) plan with company match
• Bi-annual bonus
• Flexible PTO to encourage a healthy work/life balance (2 weeks STRONGLY encouraged!)
• Generous paid leave programs, including 16-week paid parental leave and disability benefits
• Workplace flexibility and modern work schedules focused on getting the job done, not hours clocked
• Company-wide in-person events and team outings
• Lifestyle enhancement program
• Company equipment provided (Windows & Mac options)
• Annual performance reviews with opportunities for growth and career development