Customer Service and Sales Specialist with German - Chat

Summary

Join Sutherland's team and be part of our brand-new telecommunications project! We're seeking talented German-speaking employees for our leading telecommunications client, the #1 brand in Germany and Europe.

Requirements

• Excellent German language skills (B2H / C1) - both written and spoken
• A passion for helping customers and contributing to team success
• Analytical thinking and self-motivation

Responsibilities

• Handling inbound written customer inquiries for the leading European telecom provider
• Making outbound calls for further clarification or sales opportunity
• Focusing on selling additional services and products
• Providing quick and friendly responses to customer concerns

Benefits

• Additional health insurance
• Life insurance
• 24 days of paid annual leave, including 3 wellness days
• Flexible part-time work models (4 or 6 hour work days after successful completion of the training)
• 1.5 hours of paid breaks per day
• Transportation allowance
• Meal vouchers
• Paid sales training and individual coaching
• Clear career path within the company
• Free coffee beverages and regular employee events
• Modern work environment with great office facilities