LGC is hiring a
Customer Service Associate

Summary

Join a leading global manufacturer and service provider of quality assurance and research tools as a customer relations representative. The ideal candidate will have excellent written and verbal skills, be proficient in excel, and have knowledge of QuickBooks or be willing to learn.

Requirements

• College degree preferred or previous customer relations experience
• Ability to prioritize and multitask
• Knowledge of QuickBooks preferred but will train
• Positive and professional demeanor
• Excellent written and verbal skills
• Proficient in excel

Responsibilities

• Enter sales orders into QB via email and phone
• Back-up person for customer relations phone and email
• Manage and respond to customer service inquiries, and orders in a timely and thorough manner
• Maintain and project a positive attitude and professionalism with customers
• Communicate effectively and directly with customers/distributors regarding product availability, delivery and order status
• Assist in shipping of product when needed
• Assist in maintaining online files
• Complete assigned projects as needed