Remote Customer Service Representative, Virtual Assistant

Summary

Join Neolytix's high-performance team and make a real impact! We offer a fun work environment with flexible hours and excellent growth opportunities. This full-time position involves preparing and assembling medical record documentation, ensuring compliance, updating patient information, and sending documentation to physicians for review. You will monitor lab results and screening procedures, adhering to all hospital and medical facility policies. We welcome fresh graduates to apply!

Requirements

• Laptop/Desktop with at least i5 processor and 8gb of ram
• Internet Speed of 35mbps and above
• Noise Cancelling Headset/Webcam
• Dedicated place at home for work
• English (Required)

Responsibilities

• Prepare and assemble medical record documentation/charts for physician
• Ensure medical record compliance by self-documentation attestation
• Update patient history, physical exam, and other pertinent health information in the patient
• Prepare and send all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures
• Monitor the duration of basic lab results and screening procedures
• Comply with hospital and medical facility policies, including those relating to HIPAA and Joint Commission
• Perform other clerical duties and tasks to improve provider productivity and clinic workflow as assigned