Remote Customer Service Representative
closedPremier Media
πRemote - Argentine Republic
Job highlights
Summary
The job description is for a Customer Service Representative at KO Storage, a self-storage facility under SellerPlex. The role involves handling customer service calls, managing move-ins, move-outs, and payments, and conducting sales calls to potential customers. The position is full-time remote and available to candidates from Argentina and the Philippines who can work in the US time zone.
Requirements
- You have excellent interpersonal skills and the ability to communicate clearly with customers
- You must be detail-oriented, organized, and able to multi-task
- You must be able to complete all tasks in a timely manner
- You are a critical problem solver who enjoys finding solutions to challenges
- You can effectively communicate with people at all levels and from various backgrounds
- You are versatile, flexible, and willing to work within changing environments with enthusiasm
- You have a minimum of 2 years of experience working in customer service, sales, call center, or collections environments
Responsibilities
- Provide a caring, reliable, and knowledgeable first contact point for KO Storage
- Efficiently manage customer move-ins, move-outs, and payment processing for our self-storage facility
- Conduct persuasive and informative phone sales calls to potential customers interested in our self-storage services
- Utilize strong interpersonal skills to build rapport with customers over the phone, understanding their storage needs, and tailoring sales pitches to match the unique requirements of everyone
- Manage a high volume of inbound calls, outbound calls, emails, and web chats, consistently meeting or exceeding targets through effective communication and a customer-centric approach
- Employ active listening techniques to identify customer concerns and objections, and skillfully address them to overcome obstacles and secure successful outcomes
- Maintain accurate and up-to-date customer records in the CRM system, ensuring that all interactions and sales activities are well-documented
- Provide exceptional customer service during the sales process, ensuring customer satisfaction, and fostering long-term relationships that contribute to the growth and success of our self-storage business
Benefits
- Working completely remote
- Location independence
- 15 Paid leave days
- Quarterly bonus
- Great opportunity to grow
- Youβll be joining a high-level and fast-paced team
This job is filled or no longer available
Similar Remote Jobs
- πUnited States
- π°$29kπWorldwide
- πWorldwide
- π°$29k-$37kπUnited States
- π°$24kπPuerto Rico
- π°$33k-$39kπWorldwide
- π°$31kπUnited States
- π°$8kπWorldwide
- πMexico