Customer Solutions Architect, Technical Consultant

Summary

Join Session AI, a leader in in-session marketing, as a Customer Solutions Architect! You will collaborate with clients to successfully implement our platform, acting as a technical advisor and architecting solutions. Your work will significantly impact both Session AI and our clients' success. This role offers a high degree of autonomy, supported by a collaborative team. You'll engage with leading brands and experts in e-commerce and machine learning. The position is fully remote within the US (excluding specified states) and offers a competitive salary and benefits package, including equity.

Requirements

• Minimum 5+ Years of solution development and/or delivery experience with web and mobile software development
• Must have prior experience in creating technical solutions, architectures, and design documents for the team from business requirements/use cases
• Must have previous client-facing experience in planning and implementing solutions
• Strong problem-solving and troubleshooting skills with the ability to exercise mature judgment
• Strong oral and written communication skills. The ability to interact and communicate effectively with technical and non-technical audiences is crucial
• Broad understanding of technologies and best practices around the implementation of HTML5, iOS or Android applications
• Strong programming experience using server-side Javascript and Java, and working knowledge of CSS and HTML5
• Experience working in a startup environment

Responsibilities

• Serve as a trusted technical advisor to our customers by providing technical expertise on the Session AI platform
• Understand customers’ business requirements and architect technical solutions for data collection and campaign execution
• Provide business requirements to Session AI’s engineering team for campaign delivery
• Project manage customer implementations
• Interacting with mobile and web Product Engineering teams within large enterprises to build technical solutions for use cases
• Provide on-time completion of hands-on software development work related to use case implementation
• Working closely with Session AI’s Product, Engineering, and Machine Learning organizations to help deliver quality deliverables to the customer

Preferred Qualifications

• Exposure to stream processing platforms / real-time data sources / API-based microservices will be an added plus
• A sound understanding of the data structures and domain (retail/banking/hospitality) is a great plus

Benefits

• The base salary range for this full-time position is $130,000 to $150,000 + Bonus Depending on the experience
• Competitive salaries and benefits, including equity
• 100% fully remote tole within the US