Remote Customer Solutions System QA Analyst

Summary

Join Rubrik, Inc. in securing the world's data as a Customer Solutions System QA Analyst. This role involves reviewing and evaluating competitive solutions to provide accurate information for internal teams, developing compelling messaging, and collaborating with various groups.

Requirements

• 5-10+ years of experience in a similar role (e.g. Competitive Intelligence, Technical Product Marketing, Product Management, Engineering, or Sales Engineering experience)
• Experience implementing and managing data management/protection solutions such as Veeam Backup & Recovery, DellEMC IDPA / DataProtect, Veritas NetBackup, and Commvault
• Experience developing technical presentations, whitepapers, product guides, briefs etc
• Good understanding of cloud computing architectures, products, and landscape
• Strong understanding of the real-world customer issues and the needs of data protection / data management
• Ability to collaborate with various groups and drive projects forward
• Strong aptitude for analyzing competitor's products, strategy, and messaging
• Aptitude for translating technical features into business value as a means of differentiating Rubrik offerings
• Executes with urgency (startup time)

Responsibilities

• Perform ongoing competitive research and testing, with a focus on delivering accurate, timely, unbiased analysis as a subject matter expert
• Collaborate with the sales enablement team to create sales training, tools (cheat sheets, whitepapers, presentations, etc.)
• Work with field enablement and field success teams to establish take-out approaches as part of standard sales plays
• Create defensible analysis/proof points and positioning of Rubrik solutions favorably against the competition
• Responsible for the data analysis and feedback processes to provide a quarterly view of the competitive landscape
• Provide day zero support to the field team for emerging product features and keeping the team abreast on equivalent features from competitive products
• Produce deep dive documentation on product features and solutions with comparison to competitive products for the various field teams
• Work with the product management and product marketing team to put together collaterals helpful for demand generation