VendorPM is hiring a
Customer Success Intern

Summary

Join our team at VendorPM to modernize vendor management & procurement software, improving efficiency & reducing costs for property managers while driving new business to vendors. As a customer-centric problem-solver, you'll improve relationships between VendorPM and partners, ensure data clean up, maintain communication with clients, utilize the tech stack, support other departments, and suggest recommendations to refine VendorPM's onboarding process.

Requirements

• Must be a student enrolled in a post-secondary institution program during the work term
• Available to work full-time hours for either a 4, 8, or 12 month term. (Paid Internship)
• You are customer-centric, naturally curious and undaunted by complex problems
• Communication, emotional intelligence and professionalism are key traits of yours
• You have the ability to learn new complex software tools quickly
• Exceptional time management, and multi-tasking capability. You thrive in an environment of uncertainty and change
• Ability to understand, and communicate technical requirements and its impact on the business

Responsibilities

• Improve our relationships between VendorPM and our partners
• Ensure that we are providing the best possible support in the most efficient way possible
• Ensure data clean up of documents to be translated into readable data and ready for the implementation process
• Maintain constant communication with clients (property managers) to engage them with utilizing the platform through the RFQ process
• Utilizing the tech stack to ensure all required information is kept up to date on the system
• Support other departments on any ad hoc duties
• Use your findings to suggest recommendations to refine VendorPM’s onboarding process

Benefits

$Min Wage - $20/hr