Clipboard Health is hiring a
Customer Support Agent
Clipboard Health
π΅ ~$146k-$185k
πRemote - Philippines
Please let Clipboard Health know you found this job on JobsCollider. Thanks! π
Summary
Join Clipboard Health, a fast-growing tech startup revolutionizing the healthcare talent marketplace, as a customer service representative. Provide prompt solutions to customers through phone, chat, and email while collaborating with different departments. This role requires more than 2 years of experience leading a team in the BPO industry.
Requirements
Must have weekend availability
Responsibilities
- Process customer contact and deliver prompt solutions through phone, chat, and email
- Communicate and collaborate with different departments
- Investigate, research, and resolve customer issues
- Handle tough and dissatisfied customers politely and professionally
- Track and follow up on all customer requests in a timely manner
- Manage conflicting priorities
Benefits
- Be part of a fast-paced startup unicorn making a huge difference in the lives of tens of thousands of customers
- Work from home with occasional opportunities to meet coworkers, including some traveling from around the world, in-person
- Personal and professional development opportunities
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Please let Clipboard Health know you found this job on JobsCollider. Thanks! π