Customer Support Associate

Summary

Join Anomaly Squared, a fun and laid-back customer contact center that offers opportunities for personal and professional growth. We are seeking At-Home Contact Center Specialists to work Full-time or Part-time, qualifying callers for programs, products, or services through outbound and inbound calls.

Requirements

• High School Diploma or GED is required
• Great Verbal and Written Communication Skills
• Working Knowledge of Windows Based Operating Systems including Google Chrome
• Can Demonstrate Product Knowledge once Nesting Period is Complete
• Ability to Adapt in a Fast-Changing Environment
• Own a computer at home (CANNOT be a Chromebook, Notebook, or MacBook)
• Webcam
• Internet access
• Must have a desk/workstation in a quiet workspace

Responsibilities

• Qualify callers for programs, products, or services through outbound and inbound calls
• Include but not limited to Appointment Scheduling, Insurance Lead Qualification, Patient Recruitment, and Medical Appointment Setting

Benefits

• Remote work
• Remote training
• Medical, Dental, Vision, STD, LTD, Life and AD&D after 90-day probationary period if elected (for Full-time employees only)
• 401(k) after 90-day probationary period if elected (for Full-time employees only)
• PTO after 6 months of employment