Remote Customer Support

Summary

The job is a Bilingual Customer Support role at Invisible requiring fluency in English and Cantonese. The role involves providing customer support via live phone calls, working independently and as part of a team, and meeting specific system requirements. There is potential for advancement into more senior roles.

Requirements

• Fluency in spoken and written English<> Cantonese
• Languages Needed: fluency in spoken & written Cantonese. & English
• Availability Sunday-Saturday to work

Responsibilities

• Customer Support: providing support via live inbound phone calls to resolve diners/drivers queries and issues promptly and in a professional manner
• Documentation: Document all necessary notes & vital information from customer & driver conversations

Benefits

• Compensation: Type: Hourly, Remuneration: $6/hr
• Life & Career: Your availability required in your timezone, The work is steady, the work is enjoyable, and leaves room for advancement into more senior training roles and project management roles on the Invisible team as the project expands