Incode Technologies is hiring a
Customer Support Expert, Remote - Mexico, United States of America
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Customer Support Expert closed
🏢 Incode Technologies
💵 ~$150k-$190k
📍Mexico, United States of America
Summary
The job description is for a Customer Support Expert role at Incode, a leading provider of identity solutions based in Mexico or LATAM (remote). The role involves direct communication with clients, problem-solving, and knowledge of technology. Ideal candidates have 2-3 years of experience in similar roles with excellent communication skills and strong soft skills for managing client interactions.
Requirements
- Knowledge of technology including APIs, FBK, and Webhooks
- Proficiency in advanced English; Portuguese is a plus
Responsibilities
- Direct communication with clients to address inquiries and issues
- Problem-solving capabilities to efficiently resolve customer concerns
Benefits
- Meaningful Equity
- Flexible Working Hours & Workplace
- Open Vacation Policy
- Wellness Program
- International Travel Opportunities
- Additional benefit package according to location (401k, medical insurance, etc.)
This job is filled or no longer available
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