Opera is hiring a
Customer Support Intern

Summary

This is a full-time job opportunity for a mobile customer support specialist at Opera's Linköping office. The role involves interacting with users worldwide, reproducing and analyzing reported issues, creating knowledge base articles, and reply templates. Requirements include fluency in English and Portuguese, familiarity with mobile web browsers. Additional assets include proficiency in a third language or more, excellent communication skills, and high motivation.

Requirements

• Fluency in written and spoken English and Portuguese (Brazil)
• Familiarity with mobile web browsers

Responsibilities

• Review and respond to user feedback, emails, and bug reports
• Reproduce and analyze reported issues
• Create knowledge base articles and reply templates

Preferred Qualifications

Proficiency in a third language or more will be considered a strong asset for the candidate

Benefits

• Flat organizational structure with short decision-making processes that boost your creativity and drive
• A team of experienced and supportive individuals that fosters a friendly work atmosphere
• Professional skill development
• A diverse and inclusive workplace
• Smart working technology