Celonis is hiring a
Intern Customer Advocacy

Summary

The job is for a Customer Advocacy, EMEA intern at Celonis, a leading Process Mining technology firm. The role involves working on various advocacy initiatives, focusing on specific regions, and supporting assets development to showcase customer success. The ideal candidate should have project leadership experience, excellent communication skills, proficiency in English, organizational skills, familiarity with Excel, PowerPoint, and GDrive, relationship building skills, creativity, interest in software, and teamwork.

Requirements

• Proven project leadership and project management experiences
• Excellent communication skills (verbal and written)
• Full professional proficiency in English is a must. Spanish / French is a plus
• Highly organized and outcomes-oriented way of working
• Know your way around Excel, PowerPoint and GDrive
• Value building relationships with colleagues and customers
• Think creatively
• Enjoy social media and have a great interest in software
• Be a team player and provide support in several different types of projects to help increase marketing impact on the business

Responsibilities

• Focus on UKI, France, Iberia/LATAM, Italy, Nordics and Benelux regions as a start
• Support assets development to showcase our customer’s success
• Conduct interviews with Sales field/Value Engineers for story qualification
• Own some part of the event and customer advocacy process
• Deliver regular refreshers on where and how to find Customer Advocates/stories
• Report on customer advocacy activities to the manager in Europe
• Own and execute on work streams within journey sprints

Benefits

• Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
• Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more). For intern and working student benefits, click here
• Physical and mental well-being support (subsidized gym membership, access to counseling, virtual events on well-being topics, and more)
• A global and growing team of Celonauts from diverse backgrounds to learn from and work with
• An open-minded culture with innovative, autonomous teams
• Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
• A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future