Quadcode SaaS is hiring a
Customer Support Operator in Worldwide

Summary

Quadcode is seeking a dynamic and customer-focused individual to join their team as a Customer Support Operator. The role involves answering customer inquiries via various channels, providing accurate product information, resolving cases promptly, and maintaining/updating the company's system. Requirements include fluency in Spanish and English, previous experience, customer focus personality, and strong communication and analytical skills. Benefits include remote work, competitive remuneration, professional courses, and a friendly work environment.

Requirements

• Fluency in Spanish and English languages (written and verbal)
• Previous experience on a similar position would be considered an advantage
• Customer focus personality
• Great communication and analytical skills

Responsibilities

• Answer customer inquiries via various channels
• Provide accurate information about the company's products
• Resolve cases in a timely and professional manner
• Maintain and update the company's system

Benefits

• Remote work model
• Competitive remuneration
• Professional courses (from Coursera to Harvard)
• Friendly, enjoyable and positive environment