Teem is hiring a
Customer Support Representative
Teem
π΅ ~$41k-$45k
πRemote - El Salvador
Please let Teem know you found this job on JobsCollider. Thanks! π
Summary
Join Teem from Argentina, Brazil, or El Salvador as a Customer Support Specialist and work remotely to make a difference in patients' lives across dental and optometry practices.
Requirements
- Excellent interpersonal skills and emotional intelligence
- Proficiency in written and verbal English communication
- Strong problem-solving skills and adaptability
- Detail-oriented with the ability to manage multiple tasks
- Knowledge of appointment management and record-keeping
Responsibilities
- Managing Calls: Fielding inbound and outbound calls in a friendly and professional manner
- Scheduling Appointments: Efficiently scheduling patient appointments to ensure smooth operation of the medical practice
- Record Keeping: Confirming and rescheduling appointments while maintaining meticulous digital records
- Creating a Welcoming Experience: Providing a welcoming and comfortable experience for patients, resolving issues with empathy and efficiency
- Communication: Engaging daily with US clients to book appointments and handle inquiries
- Administrative Support: Acting as the virtual receptionist for doctor practices, ensuring front and back-office operations run smoothly
- Bookkeeping: Maintaining an accurate and organized digital record and invoicing system when needed
- Ad Hoc Activities: Dealing with ad-hoc activities as necessary
Preferred Qualifications
- Experience with social media platforms
- Bookkeeping skills
- Familiarity with CRM systems, G Suite, and Microsoft Office
- Experience with incoming call platforms
- Work-from-home experience
- Spanish speaker
Benefits
- Work remotely
- Be Trained & Developed: Comprehensive training programs for staff development
- Earn in USD: Secure a rewarding position that pays in dollars
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Please let Teem know you found this job on JobsCollider. Thanks! π