Customer Support Specialist

Summary

Join SAVii, a leading employee wellness company, as a Customer Support Specialist! We offer a remote-first, inclusive work environment where you can make a real impact. In this role, you will provide end-to-end issue resolution for our customers, utilizing your problem-solving and communication skills. We are looking for a college graduate or someone with 2 years of customer service experience. If you're a solution-oriented individual with excellent communication skills in English and Tagalog, we encourage you to apply. We offer a plethora of enabling benefits enhancing your personal and professional life. At SAVii, we value diversity and inclusion and are committed to creating a positive and supportive workplace.

Requirements

• College graduate
• Under-graduate (2yrs working experience in any Customer Service related industry)
• Amenable to shifting schedules
• Knowledge about MS Office (PowerPoint, Excel, World)
• Good verbal/written communication in English and Tagalog
• Good analytical and problem solving skills

Responsibilities

• Provides End-to-end approach for issue resolution
• Resolve inquiries by having a solution oriented thinking and critical decision making
• Abide by and perform to the best of your abilities all functions, duties, and responsibilities to be assigned by the Employer in due course
• Comply with the orders and instructions given from time to time by the Employer through its authorized representatives
• Shall not disclose any confidential information in respect of the affairs of the Employer to any unauthorized person
• Perform any other administrative or non-administrative duties assigned by any representative of the Employer from time to time either through direct written order or by oral assignment

Benefits

• Remote work
• A plethora of enabling benefits enhancing your personal and professional life