Data Analyst

Summary

Join American College of Education as a Data Analyst and contribute to data-driven decision-making. You will analyze, interpret, and communicate data to support the college's strategic goals and ensure compliance with institutional reporting. Leverage your analytical expertise to transform complex data into actionable insights. This role requires a balance of technical skills and collaboration, focusing on process automation and data accessibility. Your contributions will directly impact the college's capacity for informed decision-making and strategic growth. The position offers a competitive salary, starting at $80,000, plus an annual bonus, and a comprehensive benefits package.

Requirements

• Possess a Bachelor’s degree in Data Science, Statistics, Mathematics, Business, Analytics, or a related field (Master's degree preferred)
• Have a minimum of 3 years of experience in institutional research, data analysis, or business intelligence, ideally in a higher education setting
• Demonstrate advanced proficiency in Excel for data analysis and visualization
• Be skilled in writing and troubleshooting SQL queries or be willing to learn
• Have experience with Power BI for data visualization or be willing to learn
• Be familiar with compliance and survey reporting requirements (e.g., IPEDS, HLC, NC-SARA, US News)
• Possess strong time management and organizational skills, with the ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment
• Demonstrate a focus on accuracy, reliability, and maintaining data integrity
• Possess excellent written and verbal communication skills, translating complex data insights for diverse audiences
• Be an effective team player who can also work independently and is adaptable to changing project demands
• Be skilled in handling sensitive information in compliance with FERPA and other state and federal data regulations

Responsibilities

• Gather, analyze, and interpret data from diverse sources to inform strategic planning, enhance departmental reporting, drive institutional improvements, and support evidence-based decision-making
• Lead the data gathering and completion of external compliance reports (e.g., IPEDS, HLC, NC-SARA, state, partnerships) and surveys (e.g., U.S. News), ensuring timely and accurate submissions
• Prepare clear, user-friendly data visualizations and summaries for presentations, reports, and dashboards using PowerPoint, Excel, Word, and Power BI
• Leverage advanced Excel functions (e.g., pivot tables, conditional formatting, complex formulas), SQL proficiency, and Power BI ability to gather and conduct data analysis work
• Serve as contact for data requests, partnering with requestors to define scope, develop project plans, and ensure effective project delivery
• Perform thorough validation and quality checks to ensure data accuracy, completeness, and integrity, proactively identifying and resolving anomalies
• Help develop and maintain a data dictionary, standardized data definitions, and operating procedures to ensure data consistency and quality

Preferred Qualifications

• Demonstrates self-reliance by meeting/exceeding workflow needs
• Demonstrates positive attitude and motivation, concern for students, teamwork, and excellent time management skills
• Follows established processes as outlined by organization and leadership
• Completes assigned duties based on daily business needs and individual skill set
• Consistently produces a high volume of quality work
• Is capable, and adapts as needed, to work under pressure and meet tight deadlines
• Has a proven ability to work independently with limited supervision and with other department personnel
• Supports and embraces the College’s B Corp mission to improve the people and communities we serve through our civic engagement initiatives
• Has exceptional communication, organization, and time management skills
• Is self-motivated as well as creative and efficient in proposing solutions to complex, time-critical problems
• Is collaborative in driving decisions and a team-player
• Has strong analytical and problem-solving skills with a high attention to detail
• Builds and maintains student satisfaction
• Recognizes and anticipates student needs

Benefits

• Medical, dental, & vision insurance
• HSA and FSA options
• Paid parental leave
• Paid volunteer time
• Tuition reimbursement & reduction programs
• Generous PTO
• 401k and employer match
• Full-service wellness and EAP program
• Employee recognition and awards programs
• Employer paid life & AD&D insurance
• Short-term disability
• Employer paid long-term disability