Data Analyst

Summary

Join Bitso's Data Analytics & Research (DAR) team as a Data Analyst and contribute to making crypto useful. Transform complex data into actionable insights, shaping products and driving a data-driven culture. Gain hands-on experience in business analytics and experimentation with dedicated mentorship in a supportive, remote-first environment. The role involves executing SQL queries, building dashboards, and assisting in A/B tests and survey analyses. You will work closely with the Analytics Manager and collaborate with the team to deliver results. This is an opportunity to make a real-world impact in a dynamic and growing company.

Requirements

• Bachelor’s degree in Economics, Actuarial Science, Computer Science, Statistics, or a related field
• Intermediate knowledge of SQL
• Experience building and maintaining dashboards (e.g., Looker, Excel, Google Sheets)
• Strong written and verbal communication skills in English and Spanish
• Collaborative mindset: communicates findings clearly to your immediate team and squad
• Execute SQL queries for data extraction; define and track basic KPIs
• Build standard dashboards; maintain documentation of metrics
• Conduct basic exploratory analyses to identify initial trends and patterns; answer well-defined business questions
• Basic understanding of A/B testing; assist in monitoring simple experiments and product rollouts; help prepare experiment reports
• Basic understanding of survey data; summarize pre-collected survey responses (frequency tables, cross-tabs)
• Understands statistical concepts
• Delivers assigned tasks with clear guidance; focuses on specific datasets or reports; works effectively within the DAR squad

Responsibilities

• Write and optimize SQL queries to extract, clean, and validate data from our warehouse
• Build and maintain operational dashboards in Looker/Excel/Google Sheets
• Define, document, and track a set of basic KPIs for key business areas
• Conduct initial data exploration to surface trends, anomalies, and potential opportunities
• Answer ad-hoc, well-scoped business questions using available data
• Assist in the setup and basic monitoring of A/B tests and product rollouts
• Prepare simple experiment reports (e.g., conversion rate lift, basic statistical summaries)
• Summarize pre-collected survey responses; generate frequency tables and cross-tabulations
• Create clear, concise summaries of survey findings for stakeholders
• Communicate results and recommendations clearly to your immediate team and squad
• Deliver on assigned projects with clear guidance, focusing on defined deliverables and timelines

Benefits

• Me Time program, including unlimited paid time off
• Remote-first work environment
• Employee Stock Option program
• Zero trading fees through our Bitso Alpha app
• Extended Family Leave Policy: all birthing parents, non-birthing parents and adopting parents are eligible for a 4-months leave
• Premium health, dental and life insurances in Mexico, Gibraltar, Colombia, USA, Brazil and Argentina
• Monthly stipend for gym memberships, relaxation activities, sports equipment, cooking classes, books, entertainment and more