Data Analyst

Summary

Join Khan Academy's growing team as a Data Analyst and contribute to data-driven decisions for our Districts team. You will design, build, and maintain dashboards and reports using Looker, provide actionable insights, and collaborate with stakeholders. This role involves creating custom reports, addressing data needs, and translating complex data into clear presentations. Data accuracy, completeness, and security are crucial responsibilities. The ideal candidate possesses strong analytical skills, experience with SQL and BI tools, and exceptional communication skills. Khan Academy offers competitive salaries, ample paid time off, a remote-first culture, generous parental leave, and comprehensive benefits.

Requirements

• 2+ years of experience as a Business Intelligence Analyst, preferably in an edtech or B2B environment
• Proficiency in SQL and experience working with large datasets
• Expertise with using and creating data models for business intelligence tools (e.g., Looker)
• Familiarity with data management tools and practices (e.g., ETL processes, data validation)
• Strong analytical mindset with the ability to derive insights from data
• Exceptional communication skills, capable of translating technical data into actionable insights
• Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization
• Attention to detail and a commitment to data accuracy and integrity
• Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere."

Responsibilities

• Design, build, and maintain accurate dashboards and reports to monitor key metrics in our BI tool, Looker
• Provide actionable insights and recommendations to drive performance improvements
• Partner with stakeholders to deeply understand the qualitative aspects of the data, measure KPIs and ensure alignment on goals
• Work with our district stakeholders (internal and external) to understand unique data needs and deliver tailored reports that are built on our existing reporting
• Build ad hoc queries and custom reporting to address specific questions and challenges for the internal District team
• Translate complex data sets into clear, digestible presentations for non-technical audiences
• Ensure data accuracy, completeness, and security through rigorous processes and controls
• Collaborate with relevant operations & engineering teams to improve data reliability and accuracy
• Adhere to data governance policies to enhance data quality and consistency

Benefits

• Competitive salaries
• Ample paid time off as needed – Your well-being is a priority
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life