Data Analyst

Summary

Join Khan Academy's growing team as a Data Analyst and enable data-driven decisions for our Districts team. You will leverage strong analytical skills and a passion for clean data to deliver impactful reports and insights. This role focuses on business intelligence, custom reporting & analytics, and data management. You will design and maintain dashboards, provide actionable recommendations, and collaborate with stakeholders. Data accuracy, completeness, and security are key responsibilities. The ideal candidate has 2+ years of experience as a Business Intelligence Analyst, preferably in edtech or B2B, with proficiency in SQL and experience with BI tools like Looker.

Requirements

• 2+ years of experience as a Business Intelligence Analyst, preferably in an edtech or B2B environment
• Proficiency in SQL and experience working with large datasets
• Expertise with using and creating data models for business intelligence tools (e.g., Looker)
• Familiarity with data management tools and practices (e.g., ETL processes, data validation)
• Strong analytical mindset with the ability to derive insights from data
• Exceptional communication skills, capable of translating technical data into actionable insights
• Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization
• Attention to detail and a commitment to data accuracy and integrity
• Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere."

Responsibilities

• Design, build, and maintain accurate dashboards and reports to monitor key metrics in our BI tool, Looker
• Provide actionable insights and recommendations to drive performance improvements
• Partner with stakeholders to deeply understand the qualitative aspects of the data, measure KPIs and ensure alignment on goals
• Work with our district stakeholders (internal and external) to understand unique data needs and deliver tailored reports that are built on our existing reporting
• Build ad hoc queries and custom reporting to address specific questions and challenges for the internal District team
• Translate complex data sets into clear, digestible presentations for non-technical audiences
• Ensure data accuracy, completeness, and security through rigorous processes and controls
• Collaborate with relevant operations & engineering teams to improve data reliability and accuracy
• Adhere to data governance policies to enhance data quality and consistency

Benefits

• Competitive salaries
• Ample paid time off as needed – Your well-being is a priority
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life