Data Analyst

Summary

Join Koala Health's Insights and Analytics team as a Data Analyst and contribute to improving customer experiences and driving company-wide innovations. You will leverage data to make smarter business decisions and transform unstructured data into actionable insights. Collaborate with cross-functional teams to evaluate experiments and identify opportunities to enhance products and operations. As an early team member, you will play a key role in shaping the future of pet health. Koala Health offers competitive salary, equity, and comprehensive benefits.

Requirements

• 2+ years of professional experience in an analytical role (e-commerce or subscription businesses preferred)
• Expertise in SQL and analyzing large datasets
• Data sleuth (e.g., data source identification, feasibility of joins, determines data reasonableness based on business insight)
• Ability to wireframe and mockup potential data visualization solutions to address business questions and KPIs
• Strong sense of personal initiative and ownership

Responsibilities

• Perform quantitative analyses to evaluate product launches, workflow improvements, and new opportunities and to estimate their expected impact
• Collaborate with different teams to identify opportunities where data can be used to deliver insights and help prioritize key projects that will improve our products and operations
• Utilize internal data and other sources to better understand our customers, workflow processes and business partners and share those insights with the rest of the company
• Work with cross-functional teams and leadership within our different organizational functions to assess new product opportunities and market trends

Preferred Qualifications

Familiarity with technical tools such as R or Python and visualization platforms such as Looker, Tableau, Amplitude or Heap

Benefits

• Competitive salary
• Equity
• Medical, dental, and vision insurance with partial coverage for your partner and dependents
• Unlimited PTO
• A 401k retirement account
• Work From Home tools / equipment you need to support your own office needs