Data Integration Specialist

Summary

Join our team at DSCOVR as we develop innovative technological solutions to enhance organizational performance through strategic engagement tools and platforms.

Requirements

• Bachelor’s degree in Information Technology or a related field
• Proficiency in spoken and written Italian and English
• 2+ years of experience in a similar role (data integration, implementation, technical support) within SaaS, CRM or HR technology, or sales engagement solutions
• Strong skill in data manipulation using ETL and SQL
• Basic programming skills (e.g Python)
• Experience with API integrations and understanding of web technologies (e.g., JSON)
• Excellent communication skills with the ability to translate technical concepts for non-technical users
• Strong problem-solving skills and attention to detail
• Ability to work independently, prioritize tasks, and manage multiple clients simultaneously

Responsibilities

• Lead the SaaS technical onboarding for new clients, including data requirements discovery and platform configuration
• Serve as the primary contact for internal stakeholders regarding troubleshooting of platform, integration, and configuration issues
• Assist client's operations with using the DSCOVR API for CRM and HR integrations and optimizing datasets for information exchange
• Build strong client relationships as a trusted advisor to ensure long-term success
• Monitor client satisfaction and collaborate on strategies to enhance platform performance and adoption
• Provide internal teams with valuable feedback on client experiences and improvement opportunities

Benefits

• Meal vouchers
• Individual training funds
• Participation in industry events
• Allowances for purchasing books and software