Operations Data Specialist

Summary

Join Raptor Maps, a fast-growing climate tech startup, as an Operations Data Specialist! Reporting to the VP of Operations, you will empower operational and customer-facing teams with data, analytics, and tools. You will collaborate with various teams, design and maintain dashboards and reports, and ensure seamless data integration. This role demands strong data analysis skills, proficiency in SQL and scripting languages, and excellent communication. The ideal candidate is passionate about procedural excellence and data-driven decision-making, with a proven ability to solve complex problems. Raptor Maps offers a remote-first work model, competitive compensation, and a comprehensive benefits package.

Requirements

• Demonstrated understanding of data structures, analysis, and data-driven decision-making
• Experience learning and working with complex data sets
• Proficiency in SQL for querying, analyzing, and manipulating data
• Familiarity with scripting languages (Python, R, and/or javascript) for data transformation and analysis
• Exceptional problem-solving skills and a proactive approach to tackling challenges
• Strong communication skills to collaborate with technical and non-technical stakeholders
• Interest in operational processes and a desire to improve both internal workflows and external outcomes
• A “gut sense” for data and an ability to check results with back of the envelope calculations
• Bachelor’s Degree in science, technology, engineering, data science, or math field
• Must be primarily located in the contiguous US
• Must be authorized to work in the US

Responsibilities

• Collaborate with the VP of Operations to understand and prioritize data and tooling needs across sub-teams
• Provide data access and analysis to support teams focused on analytics quality, customer support, and data collection; troubleshoot and resolve data-related challenges
• Design, build, and maintain dashboards, reports, and other tools that enable informed strategy and decision making
• Partner closely with Product and Engineering team to ensure seamless data integration and utilization
• Partner with operational leadership to improve rigor behind team KPIs
• Document team procedures and best practices surrounding existing and new tools
• Stay curious and informed about new tools, methodologies, and best practices to improve operations

Preferred Qualifications

• Familiarity with Airtable, Notion, or similar relational project management tooling
• Familiarity with Hubspot,  SalesForce, or similar CRM with ticketing capabilities
• Experience working on cross-functional projects spanning Operations, Sales, Product, etc
• Experience establishing and measuring to KPIs
• Prior startup experience

Benefits

• Remote-first working model (free to work anywhere in lower 48 states unless otherwise noted for role)
• Competitive compensation including equity package
• Paid travel for in-person off sites and team get togethers (quarterly)
• Medical, dental, vision, life, and short-term disability insurance
• Unlimited paid time off (that we encourage you to use!)
• 401(k) with multiple low-fee options
• Desk budget
• Monthly Lunch & Learns plus plenty of DoorDash credit
• Amazing team members that tend to love memes, pets, solar, and being active