Data Services Associate

Summary

Join Boldr, a global B-Corp, as a Data Services Associate in our Health Department! You will play a vital role in processing insurance-subsidized durable medical equipment orders. Working collaboratively with a team, you will ensure accurate and timely order processing. This position requires strong attention to detail, data entry experience, and excellent communication skills. Boldr values authenticity, curiosity, and dynamism. We offer a work-from-home opportunity along with training, development, and mental health program benefits.

Requirements

• Proven experience in data entry
• Great attention to detail
• Able to produce high-quality work consistently
• Able to hit productivity goals regularly
• Confident enough to ask questions when unsure about something
• Team first mentality
• Dependable attendance and internet connection
• Able to use tools like Gmail, Slack, and straightforward software like Zendesk
• Strong English reading and writing skills
• Conversational English Verbal Skills

Responsibilities

• Review new insurance orders to ensure they have all the critical information needed to be processed by medical insurance and help find missing information if possible
• Tag valid orders accurately so they can move to the next processing step
• Encode data needed to the database accurately to avoid any issues
• Flag any orders that are missing key information or fall outside of the process guidelines
• Verify prescriptions for durable medical equipment, following a strict set of guidelines to determine their validity
• If the prescription is invalid, follow instructions to request an updated prescription from the healthcare provider
• Add valid prescriptions to customers’ orders and tag orders appropriately so they can move to the next step of processing

Preferred Qualifications

• Curious and authentic
• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction

Benefits

• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage