Deal Desk Analyst

Summary

Join Cloudbeds as a Deal Desk Analyst and support the global sales organization in structuring deals, leveraging pricing strategies, and managing the deal approval process. You will work closely with Finance, Support, and Sales Ops to ensure compliance with Cloudbeds policies. This remote position, based in Latin America, requires experience in sales operations, strong analytical skills, and excellent communication. You will be responsible for pricing approvals, supporting the sales team, and identifying process improvements. Cloudbeds offers a variety of benefits, including remote work, paid parental leave, a home office stipend, and professional development opportunities.

Requirements

• Experience in Sales, Sales Operations, Marketing Operations, Business Insights
• Highly organized, customer-focused, innovative, and strong attention to detail
• Excellent written and verbal communication skills
• Problem solving and collaboration skills
• Experience in prioritization of deliverables and tasks
• Proven experience working with sales technology and analytical tools such as Excel/Sheets and Salesforce. Ability to conduct sophisticated and creative analysis of complex data and translate the findings into actionable results

Responsibilities

• Assist with the day to day of pricing approvals, ensuring compliance with approved pricing strategies
• Provide proactive support to the global sales team in order to help drive new deals as well as expansion opportunities
• Work cross-functionally to identify acceptable options to facilitate deal closure
• Maintain and enforce agreed-upon deal, close dates, & packages
• Day to Day reconciliation of closed deals to ensure timely and accurate reporting of Sales Numbers
• Work as the liaison between the sales and billing team when it comes to issues/questions regarding invoicing, promos, etc
• Identify and make recommendations for process improvements; assist or drive implementation
• Ad hoc responsibilities as needed to support the sales team

Benefits

• Remote First
• PTO in accordance with local labor requirements
• 2 corporate apartment accommodations for employee use for free (San Diego & São Paulo)
• Full Paid Parental Leave
• Home office stipend based on country of residency
• Professional development courses in Cloudbeds University
• Therapy + coaching sessions (limited per year)
• Access to professional development, including manager training, upskilling and knowledge transfer