Senior Deal Desk Analyst

Summary

Join Bloomreach as a Senior Deal Desk Analyst and play a key role in driving revenue growth and optimizing deal structures within the AMER region. Collaborate with Sales, Finance, Legal, and Operations teams to ensure deals align with company goals and maximize profitability. Analyze pricing models, negotiate contracts, and oversee the deal approval process. Leverage your analytical skills and attention to detail to navigate complex business scenarios. Contribute to revenue optimization and process improvement initiatives. Report to the Senior Manager, Pricing & Deal Desk and directly impact the success of GTM operations. Bloomreach offers a competitive salary and a comprehensive benefits package.

Requirements

• Bachelor's degree in Business, Finance, Management, or a related field
• 3-5 years of experience in a Deal Desk or Pricing Analyst role with a global sales team, in the Saas industry
• Demonstrated experience demonstrating negotiation, analytical and excellent critical thinking skills working on complex deals involving in-depth gathering and evaluation of variable factors to make informed and solid deal decisions
• Experience reviewing, drafting or responding to non standard contractual commercial terms
• Demonstrated CRM experience, preferably in Salesforce (CPQ)
• Strong analytical skills with the ability to gather, compile and analyze financial data and provide actionable insights
• Proficiency in G-Suite and Microsoft Office Suite, particularly demonstrating advanced skill in spreadsheet (Excel/Googlesheet)
• Ability to think outside the box on nonstandard deal constructs providing solid deal recommendations considering risk factors and revenue recognition impacts

Responsibilities

• Collaborate closely with the Sales team to craft optimal deal structures, considering customer requirements, the competitive landscape, and strategic goals
• Analyze pricing models, discounting strategies, and contractual terms to ensure alignment with company pricing guidelines and profitability targets
• Formulate recommendations for pricing adjustments, discounts, and terms, balancing revenue objectives with competitive positioning
• Act as an SME in complex/non-standard deal requests, special pricing, operational matters, approval policies, commercial terms, and the resolution of deal-related issues and sales escalations
• Conduct thorough financial analysis of proposed deals to assess potential impact on overall revenue, margins, and cash flow
• Collaborate with Sales to identify risks and opportunities associated with deal negotiation and revenue recognition
• Oversee the end-to-end deal approval process, ensuring strict adherence to internal policies and guidelines
• Assist in the preparation of non-standard quotes and meticulously review deal quotes, proposals, and contracts for accuracy and consistency
• Collaborate with Legal and Finance teams to review contractual terms, ensuring compliance and mitigating risk
• Maintain accurate and organized records of all deal-related documentation, including contracts, amendments, and communication trails
• Develop and update deal playbooks, templates, and guidelines for Sales teams to streamline deal creation and approval processes
• Provide guidance and training to the sales team on advanced deal desk processes, pricing guidelines, and intricate contract terms
• Work closely with Sales, Finance, Legal, and Operations teams to gather necessary information, resolve issues, and provide expert guidance on deal-related matters
• Collaborate with Sales Enablement to deliver comprehensive training and support on deal desk processes and tools, enhancing the overall effectiveness of the sales team
• Continuously evaluate and recommend improvements on Deal Desk processes, tools, and workflows for improved efficiency and scalability

Preferred Qualifications

• Thrive in a fast paced environment
• Demonstrate proactive execution, sound business judgement and strategic focus
• Excel as an outstanding communicator with meticulous attention to detail in relation to all levels of management
• Self-motivated with prior experience in handling intricate and complex tasks
• Collaborate effectively to identify and propose solutions for system gaps and process improvements, enhancing the efficiency of workflows
• Embrace a growth mindset with the ability to navigate ambiguity
• Have an understanding of the sales professional’s role

Benefits

• Health care including medical, dental, and vision insurance
• 401k plan with employer contribution
• Flexible working hours
• Remote-first work environment with several Bloomreach Hubs available across three continents
• 5 paid days off to volunteer
• People Development Program -- participating in personal development workshops on various topics run by experts from inside the company
• Resident communication coach available to help navigate work-related communications & decision-making challenges
• Managers participate in the Leader Development Program
• Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)
• Employee Assistance Program -- with counselors -- is available for non-work-related challenges
• Subscription to Calm - sleep and meditation app
• ���DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter
• Sports, yoga, and meditation opportunities
• Extended parental leave up to 26 calendar weeks for Primary Caregivers
• Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location
• Company performance bonus
• Employee referral bonus of up to $3,000 paid out immediately after the new hire starts
• Rewards & celebrations for work anniversaries