Delivery Program Manager

Summary

Join Turing, a leading AI-powered tech services company, as a Program Manager in our LLM Data Services Business Unit. You will drive key initiatives and ensure successful project delivery, focusing on enhancing data quality and availability, and driving operational excellence. This role requires 5+ years of program management experience in a high-growth startup, a bachelor's degree in a related field, and strong data management and communication skills. You will lead cross-functional teams, manage project scopes and resources, and report on progress. Turing offers a competitive compensation, flexible working hours, and a full-time remote opportunity. We encourage applications even if you don't meet every requirement.

Requirements

• 5+ years of Program Management experience at a high-growth product-based startup, preferably at the intersection of technology and operations
• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field
• Proven working experience in project management, with a focus on data services or machine learning projects
• Strong understanding of data management principles and practices
• Excellent written and verbal communication skills
• Solid organizational skills, including attention to detail and multitasking abilities
• Strong working knowledge of project management tools and methodologies

Responsibilities

• Define project scopes, goals, and deliverables that support business goals in collaboration with senior management and stakeholders
• Develop detailed project plans, including timelines, milestones, and resource allocation
• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
• Measure project performance using appropriate systems, tools, and techniques
• Report and escalate issues to management as needed
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Create and maintain comprehensive project documentation
• Ensure the availability of high-quality, diverse data sets to support the training and optimization of large language models
• Implement best practices for data collection, annotation, and validation to maintain data integrity and relevance
• Collaborate with data scientists, engineers, and other stakeholders to identify data needs and develop strategies to meet those needs effectively
• Lead cross-functional teams to deliver projects on time, within scope, and budget
• Develop and implement scalable processes to improve operational efficiency and productivity within the business unit
• Monitor and report on project progress, identify risks, and implement mitigation strategies to ensure successful project delivery

Preferred Qualifications

• Master's degree
• PMP or similar project management certification
• Experience with agile methodologies

Benefits

• Amazing work culture (Super collaborative & supportive work environment; 5 days a week)
• Awesome colleagues (Surround yourself with top talent from Meta, Google, LinkedIn etc. as well as people with deep startup experience)
• Competitive compensation
• Flexible working hours
• Full-time remote opportunity