Demo Experience Technical Lead

Summary

Join Moodle and build a team from scratch, supporting sales teams in demoing cutting-edge Moodle instances. This key role involves overseeing the design, development, and updates of demo sites, collaborating with designers, gathering feedback, and tailoring demos to customer needs. You will develop a roadmap for exemplary demo sites, support sales teams with in-house demonstrations, and foster a positive team culture. The ideal candidate has a tertiary qualification in Computer Science or equivalent experience, experience managing a web development team, and excellent communication skills. This role offers a flexible, distributed work arrangement and a range of benefits focusing on work-life balance.

Requirements

• Tertiary qualification in Computer Science or equivalent commercial experience
• Experience managing a team within a web development, design, or product management environment
• Ability to demonstrate empathy with the end-user's needs and perspective
• Understanding of software development, design principles, and best practices thoroughly
• Excellent communication skills, both written and verbal
• Solutions-focused attitude and is a strong team player
• High organisation skills and ability to manage your workload to meet deadlines

Responsibilities

• Overseeing the design, development, and ongoing updates of demo sites
• Ensuring demo sites function smoothly and are updated regularly with new product releases
• Collaborating with the UX/Graphic Designer to ensure demo sites offer a seamless and engaging user experience
• Gathering feedback and insights from internal teams like product managers, marketing, partner, and sales
• Tailoring demo sites to different customer needs, demonstrating Moodle's value propositions
• Developing and maintaining a clear roadmap and vision for exemplary demo sites
• Ensuring demo sites generate leads and serve as a sales and marketing tool
• Supporting sales teams by creating in-house demonstrations of Moodle's capabilities
• Promoting a positive team culture aligned with Moodle's values
• Actively manage and lead team members, fostering their professional growth
• Reviewing team performance, implementing development plans, and conducting feedback sessions
• Supporting recruitment and managing onboarding for new team members
• Driving the implementation of agile methodologies within the team
• Leading planning and execution of team projects, ensuring delivery for each release
• Tracking team progress on Jira and reporting progress to leadership

Preferred Qualifications

• Experience in people leadership, mentoring and coaching
• Similar LMS/Industry/Demonstration Building experience
• Understanding of Moodle

Benefits

• Taking on a genuinely flexible, distributed role, working from anywhere in the world
• A fantastic range of benefits, focusing on work-life balance, wellbeing and ‘choosing your own adventure.’
• Working with a global team on a worldwide platform and make a real difference