Dental Account Manager

Summary

Join Candid as a Dental Account Manager, also known as a Partner Practice Manager, and play a pivotal role in strengthening customer relationships, driving sales, and ensuring the success of our dental products and services. You will build and maintain strong relationships with dental professionals and clinics. This performance-driven role requires a proactive, customer-focused individual dedicated to promoting dental health. Success is measured by meeting or exceeding sales quotas and contributing to revenue growth. The role involves account acquisition, growth, and management through training and education. This primarily remote position requires some travel and is open to US-based candidates.

Requirements

• 2+ years of proven experience in sales (preferably within the dental industry)
• Bachelor's degree in business, marketing, or a related field or equivalent industry experience
• Strong interpersonal and communication skills, both written and verbal
• Excellent presentation and training skills
• Proficiency in using CRM software for account management and tracking (Salesforce experience preferred)
• Ability to work independently and as part of a team
• Willingness to travel as required (20%)
• A deep passion for the dental industry and a commitment to customer satisfaction

Responsibilities

• Effectively educate qualified leads on the ProMonitoring value prop and guide them through the contract signature and onboarding process
• Identify and pursue opportunities to increase sales revenue within existing accounts
• Regularly communicate with practices to understand their needs, address concerns, and identify opportunities for growth
• Develop and maintain strong relationships with dental professionals, practices, and key decision-makers
• Offer responsive and high-quality support to resolve customer issues and inquiries promptly through collaboration with internal teams
• Effectively convey product information to customers and prospects
• Stay up-to-date with industry trends and product knowledge to deliver effective training and education both virtually and in person
• Collaborate with the marketing department to develop and execute marketing strategies and programs focused on both practice-level marketing and account acquisition
• Analyze sales data, market trends, and customer feedback to make informed decisions and recommendations
• Prepare regular reports on account performance and provide insights for improvement
• Conduct in-person visits to clients and attend industry events, conferences, and trade shows

Preferred Qualifications

Salesforce experience

Benefits

• Competitive compensation
• Stock option plan
• Unlimited PTO
• Work from home stipend
• Comprehensive health coverage (medical, dental, vision)
• Generous parental leave
• Significant discount on our customized treatment plans and aligners