Remote Deployment Engineer
Mashgin
πRemote - United States
Please let Mashgin know you found this job on JobsCollider. Thanks! π
Job highlights
Summary
The job is a remote, intermediate-level position at Mashgin for deploying and installing technology and handling customer support. It requires travel, technical skills, communication, problem-solving, and physical strength. The role is based in the greater Nashville area.
Requirements
- Bachelorβs Degree (or equivalent experience)
- Ability and desire to travel frequently
- Self-starter who is comfortable getting the job done without much assistance
- Relentlessly resourceful, always thinking outside the box to solve complex problems
- Strong communication skills
- Ability to lift 50 pounds or more
Responsibilities
- Traveling the country launching new locations and helping customers (50-75% travel is expected)
- Diagnosing and troubleshooting issues remotely and in the field after developing a deep technical understanding of our product
- Respond to customer escalations and inquiries, when needed seeking partners to assist
- Maintain a subject-matter expert level of knowledge of deployment systems and software
- Installing kiosks to ensure our customers and clients are set up for success
- Planning and preparing for deployments
- Fielding customer service and support requests via texts, emails, phone calls, video calls, and in-person
Preferred Qualifications
- Preferred: prior IT or tech repair experience
- Strong technical ability: you should be comfortable doing things like installing drivers, diagnosing system issues, and building PCs using off-the-shelf components
Benefits
- Excellent health, dental and vision insurance for you and your dependents
- 401k plan
- Flexible PTO policy
- Competitive salary in a small, rapidly scaling company
Share this job:
Disclaimer: Please check that the job is real before you apply. Applying might take you to another website that we don't own. Please be aware that any actions taken during the application process are solely your responsibility, and we bear no responsibility for any outcomes.
Similar Remote Jobs
- π°$90k-$110kπUnited States
- πUnited States
- πUnited States
- π°$140k-$190kπUnited States
- π°$93k-$136kπCanada
- π°$150k-$240kπUnited States
- πWorldwide
- πUnited States
- πUnited States
- π°$200k-$275kπUnited States
Please let Mashgin know you found this job on JobsCollider. Thanks! π