Remote Deployment Engineer

Summary

The job is a remote, intermediate-level position at Mashgin for a technician responsible for deploying and installing technology and hardware across the country, handling customer support tickets, and ensuring projects are completed on time. The role requires travel (50-75%), strong technical ability, communication skills, problem-solving skills, and the ability to lift 50 pounds or more.

Requirements

• Bachelor’s Degree (or equivalent experience)
• Ability and desire to travel frequently
• Self-starter who is comfortable getting the job done without much assistance
• Relentlessly resourceful, always thinking outside the box to solve complex problems
• Strong communication skills
• Ability to lift 50 pounds or more

Responsibilities

• Deploying and installing technology and hardware across the country
• Handling customer support tickets and calls
• Ensuring projects are completed on time

Preferred Qualifications

• Prior IT or tech repair experience
• Strong technical ability: you should be comfortable doing things like installing drivers, diagnosing system issues, and building PCs using off-the-shelf components

Benefits

• Excellent health, dental and vision insurance for you and your dependents
• 401k plan
• Flexible PTO policy
• Competitive salary in a small, rapidly scaling company