Deployment Manager

Summary

Join ChargePoint, a leader in the EV charging industry, as a Deployment Manager! You will be responsible for the successful delivery of EV charging station installation projects, managing external partners and internal stakeholders. This role demands excellent project management, communication, and problem-solving skills. Experience in a technical or support environment, ideally within the electric vehicle industry, is essential. The position is based in France and offers remote work flexibility. You will be instrumental in shaping the future of electric mobility.

Requirements

• Native French speaker & fluent English, German plus
• Excellent project management skills, including the ability to prioritize work and meet deadlines
• Excellent verbal and written communication skills with internal and external stakeholders ensuring business fostering communication
• Customer centric mindset with ability to utilize sound business judgment and tailor approach to drive optimal business outcomes
• 3-5 years experience in a technical or support or deployment environment focused on engineering, technical management or technical support, with increasing responsibilities, in the electric vehicle industry preferred
• Demonstrated skills in leadership and managing multiple projects
• Excellent problem solving and analytical skills
• Self-starter-mentality  as well as experience working in a team-oriented, collaborative environment
• Ability to multitask and prioritize projects to meet deadlines
• Strong knowledge of Microsoft Office products

Responsibilities

• End-to-end responsible for managing customer projects specific to installation and commissioning of charging infrastructure with internal stakeholders, external parties and customers
• Close collaboration with Deployment Specialists Team, Support organization and other internal company resources to respond and resolve issues jeopardizing project success and/or customer satisfaction
• Self-driven management and resolution of escalations ensuring first-time-right deployment
• Responsible for successfully delivering bespoke services for larger and strategic customers
• Adheres to defined responsibilities and accountabilities for key programs/ projects
• Maintaining established internal/external service levels
• Develop, maintain, and report progress/resolution on an as needed basis, per leadership needs

Preferred Qualifications

• Experience with hardware, electrical engineering or construction
• Familiar with Salesforce

Benefits

Remote work