360Learning is hiring a
Solution Deployment Manager

Summary

The job is for a Solution Deployment Manager at 360Learning, responsible for managing the implementation lifecycle, onboarding new customers, and ensuring successful deployment of the platform. The role also involves increasing product adoption, delivering solutions complementary to the product, and developing repeatable and scalable processes.

Requirements

• Minimum 3 years experience in a similar, preferably customer facing role (Technical Consultant, Technical Account Manager, Implementation Project Manager or Pre-sales Consultant)
• Previous deployment experience of SaaS products, ideally HR related
• Project management skills
• Understanding and experience working with APIs, SSO configuration & troubleshooting
• Solution-oriented, client-first mindset in everything you do
• Ability to adapt to your audience, flexibility in tackling a conversation with highly technical stakeholders, and reducing complexity to more common terms with less technical stakeholders
• Organized, structured, rational, analytical, able to manage priorities across multiple customer implementations
• Native French proficiency and very good English proficiency (level B2)

Responsibilities

• Manage all phases of the implementation lifecycle
• Onboard new customers
• Ensure successful deployment of the 360Learning platform
• Increase product adoption
• Deliver Solutions complementary to the Product like platform audits
• Develop repeatable and scalable processes to improve project quality and delivery

Benefits

• Compensation: Package includes base salary, a variable component and equity
• Benefits/Perks: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent
• Balance: Flexible hours, full remote work possible anywhere in France
• Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity
• Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter
• Culture: A framework that will help you make an impact - envision what's it like to join 360Learning through our onboarding journey: https://360learning.com/blog/360learner-journey