Remote Solution Deployment Manager

Summary

Join our Implementation team as a Solution Deployment Manager and play a key role in onboarding new customers by managing the implementation lifecycle, defining platform architecture, facilitating integrations, and guiding clients for successful deployment. You will also follow customers' portfolios to increase product adoption and deliver solutions complementary to the Product.

Requirements

• Minimum 3 years experience in a similar, preferably customer facing role (Technical Consultant, Technical Account Manager, Implementation Project Manager or Pre-sales Consultant)
• Previous deployment experience of SaaS products, ideally HR related
• Project management skills
• Understanding and experience working with APIs, SSO configuration & troubleshooting
• Solution-oriented, client-first mindset in everything you do
• Ability to adapt to your audience, flexibility in tackling a conversation with highly technical stakeholders, and reducing complexity to more common terms with less technical stakeholders
• Organized, structured, rational, analytical, able to manage priorities across multiple customer implementations
• Native French proficiency and very good English proficiency (level B2)

Responsibilities

• Manage all phases of the implementation lifecycle
• Drive project management, define 360Learning platform architecture for our clients
• Facilitate integrations (flat files, API’s) and 3rd party apps
• Guide and provide assistance to ensure the successful deployment of their platform

Benefits

• Work From Home stipend
• RTT
• Lunch vouchers
• Medical insurance
• Gym subscription
• 1 month parental leave for the second parent