Coforma is hiring a
Design Researcher

Summary

Coforma is seeking a detail-oriented Design Researcher for a US-based remote position. The Design Researcher will collaborate with government agencies, nonprofits, and cause-based organizations to help improve digital services. The role requires 5+ years of professional work experience in research or human-centered design research, at least 3 years of consulting or client-facing professional services practice, and professional or volunteer experience working with marginalized or underserved communities.

Requirements

• 5+ years of professional work experience with research and/or human-centered design research
• At least 3 years of consulting or client-facing professional services practice
• Professional or volunteer experience working with marginalized or underserved communities

Responsibilities

• Conduct, analyze, and present primary and secondary research to inform the larger team’s work
• Plan and facilitate primary research sessions (in-depth interviews, UX sessions, etc.) based on the team’s questions and goals
• Plan and facilitate outreach and recruitment activities to engage research participants
• Manage professional communications with a diverse group of stakeholders
• Conduct rapid desk research (secondary), triangulating from a range of sources such as academic literature, conference publications, nonprofit and government reports, etc
• Creatively utilize qualitative research methods such as in-depth interviews, ethnographic field research, focus groups, UX sessions, and others with a focus on humility, understanding, and compassion
• Collaboratively synthesize research findings with a focus on bringing the voices of those we serve into the actionable recommendations and guidance we provide to our cross-functional colleagues
• Articulate recommendations and opportunities for diverse stakeholder audiences
• Advocate from a human-centered perspective throughout design and implementation phases of our work
• Help create inclusive partnerships to increase the participatory capacity of projects and/or programs to be designed by and with involved individuals and communities
• Seek out opportunities to both mentor and receive guidance from your peers, with a focus on growing a shared understanding of ethical and trauma-informed research and participatory design practices
• Model and promote a highly collaborative, responsible, and ethical culture through your individual actions and interactions